In this Policy, we describe :
In this Policy, the term “personal data” or “personal information” means personal data or data that relates to an identified or identifiable person.
We recommend that you read this Policy carefully in order to understand what UniWolc Inc. and any affiliates and/or subsidiaries does with your personal data. Your use of our Website and Services and any dispute over privacy, is subject to this Policy and any of our applicable Terms and Conditions for use of our Services, including their applicable limitations on damages and the resolution of disputes. Our Terms and Conditions for our Services are incorporated by reference into this Policy. By visiting our Website, you are consenting to the practices described in this Policy.
How does ApplyBoard collect my personal data?
We collect personal data directly from you, about you from third parties such as our marketing affiliates and service providers used to verify your identity and prevent fraudulent activity, other ApplyBoard users and other ApplyBoard clients or customers for the purpose of providing the ApplyBoard Services to you or as part of a customer referral program, and through the use of cookies and metadata collected on our Website and the Services. At this time, use of our Services is only available to users who register for our Services.
We receive personal data about you from third parties, such as banking references, credit reporting agencies, affiliates, website hosts, live chat and online support service providers, other ApplyBoard users, events vendors, and other third parties (e.g., entities that assist us in validating your identity, for risk assessment purposes, for fraud prevention, etc.). We may combine this information with other information that we collect about you.
We, and our third party service providers, automatically collect the following information about your use of our Website and our online Services through cookies, web beacons, log files and other technologies (subject to your consent where required by applicable law): your domain name, your browser type and operating system, web pages you view, links you click, your IP address, the length of time you visit our Website or use our Services, your activities on our Website, and the referring URL or the webpage that led you to our Website. Please see the section “Our Use of Cookies and other Tracking Mechanisms” below for more information.
The types of personal data we collect about you depends on your particular interaction with our Website and our Services. In limited circumstances such as facilitating your application process to certain schools of interest, we may also need to collect sensitive personal data (e.g., personal information revealing racial or ethic origin, political opinions, religious or philosophical beliefs, trade union membership, generic or biometric data, health information). In the event that it is necessary to collect any sensitive data about you, where required by data protection laws we will gather your explicit consent to do so. The personal data collected is only shared with ApplyBoard and our third-party service providers acting as data processors for the purpose of providing the Services you request and will not be shared or used by us for any other purposes.
We have set out in the table below the categories of personal data we generally collect about you, where permitted by applicable law :
| Categories of Personal Data Collected | Specific Personal Data | Sensitive Personal Data | Source of Personal Data |
|---|---|---|---|
Identifiers | Name, email address, phone number, billing or mailing address, IP address, date of birth. | National identification numbers and documents that may include your photograph and/or government identifier. | Directly from you, third parties on your behalf and as instructed by you, other ApplyBoard users and customers, our service providers and affiliates. |
Financial Information | Bank and credit account information, credit history as applicable, details of any transactions carried out using any of the Services. | Directly from you, third parties on your behalf and as instructed by you, recruitment partners, counsellors, other ApplyBoard users and customers, our service providers and affiliates. | |
Health Information | Vaccination record, such as information about the date and type of vaccines you received and your personal health number. | Directly from you, third parties on your behalf and as instructed or permitted by you. | |
Internet or Other Similar Network Activity | Other information collected through Cookies and other tracking technologies as listed above and as described in the section below entitled “Our Use of Cookies and other Tracking Mechanisms”. | From you directly and our third party analytic tools and cookies usage (See the section below entitled “Our Use of Cookies and other Tracking Mechanisms”). | |
Geolocation Data | Geolocation. | Directly from you and/or [through your use of the Mobile. | |
Application] and/or our third party analytic tools and cookies usage (See the section below entitled “Our Use of Cookies and other Tracking Mechanisms”). | |||
Professional or Employment Information | Name and contact information, professional credentials and skills, educational and work history, salary, evaluations, references, interviews, certifications, disciplinary matters and other information of the type included on a resume, curriculum vitae or cover letter. | Directly from you or when another party, such as a recruiter, counsellor, or external website, provides it to us. | |
Other categories | Any other information that you choose to provide to us (e.g., when you send us an email/otherwise contact us). | Directly from you, third parties on your behalf and as instructed or permitted by you. |
UniWolc collects your personal data whenever you do any of the following and uses it as described :
Create an Account :
To access certain features on the Website, you are required to create an account and provide your email address and password or sign in with Facebook or Google. Your login information is used to create your account, and otherwise provide and administer the service you requested.
Explore What Programs You Are Eligible To Apply To :
You do not have to create an account to visit and browse certain features of our Website, such as to browse various schools and programs, read other content portions of the Website, or determine your eligibility for certain programs. If you choose to use our Website to discover programs you are eligible to apply for, we collect personal data such as your nationality, country of education, highest education, grading scheme, grade average, English/French exam score(s) and the disciplines or programs that you are interested in pursuing. UniWolc uses this information to create a list of programs and schools to which you are eligible to apply.
Create a Student Profile and/or Apply to an Educational Program :
In order to apply to an educational program, you (or the recruitment partner or counsellor acting as your legal representative) are required to create a student profile on our Website. The personal data we collect in your student profile helps us match you with schools and programs that fit your preferences and qualifications. This information may also be required by the school for the purposes of processing your application. This information may include your first and last name, email address, gender, date of birth, home and mailing address, passport details, marital status, emergency contact information, English or French language test score(s), educational preferences (such as preferred study destination and educational fields of interest), education history, volunteer experience, and other educational information. In some circumstances, schools may also require us to collect your personal health information, including COVID-19 vaccination status, as part of your application process.
Throughout the application process, you have the option to provide additional information such as documentation of awards and school projects. This information is not required to process your application but is recommended to enhance the success of your application.
We may use your profile information and other information about your use of the Website (such as search queries or other links you click on) to provide you with tailored school recommendations through the Website.
Use an ApplyStudent Email Account :
We may create and provide you with an “ApplyStudent” email account to facilitate your communications with certain schools of interest. ApplyStudent email accounts are only used for applying to educational programs through UniWolc. UniWolc monitors the incoming and outgoing emails from ApplyStudent email accounts and may collect information from those emails so that you do not miss any important information regarding your application. You can disable the functionality of this email account by contacting us as set out below.
Use of Our Services for Visa Processing :
We offer students the option of processing their student visas through UniWolc. If you choose to use this service, we may collect personal data for the purposes of processing your visa application (if necessary), including passport details and information included on a visa application form.
Post On Our Website or Social Media Channels (including direct messages) :
You have the ability to post information (e.g. questions, comments and opinions) through UniWolc’s services or on social media platforms, such as Facebook, LinkedIn, or Instagram, as well as send us direct messages via these platforms. Please be advised that any personal data that you voluntarily post to any public forum will be available to other individuals and you should exercise caution when posting any personal data. Content you post on sites owned by third parties (such as social media platforms) is subject to the privacy policies of those third parties.
Register to Take Any Courses :
You will have the ability to access our course content and provide voluntary personal data so we can register you as an individual taking the course. As a certificate of completion may be issued, we will keep a record of you having registered and/or completed the course offering.
Interact with Live Chat and Online Support Services :
We provide online support services powered by third parties (e.g., Zendesk, Sendbird) on our Website, including a live chat functionality. These support services enable us, and the service providers we work with, to communicate instantly with you and to provide additional information or answer any questions.
Your information is collected with the aim of operating the online support services and analyzing the use of those services. It may include your first and last name, phone number, email address, IP address, and other data communicated while using the support services. In addition, the support services may collect browsing and usage data in the pages where they are installed, even if you do not actively use them. Live chat conversations may also be logged for quality assurance and training purposes.
By using the support services on our Website, you explicitly consent to the collection and use of your information. You are solely responsible for the information you choose to submit while using the support services.
Purchase Products and Services Relating to the International Student Journey :
You have the ability to purchase products and services relating to the international student journey through our online store, which is hosted by Shopify. When you purchase a product or service through our online store, Shopify will collect certain information from you, including your name, billing address, email address, phone number and payment information in order to assist us in completing your transaction, processing your payment, communicating with you about your purchase and arranging electronic delivery of your test voucher. We do not store credit card information entered through our online store; rather, Shopify, who is PCI DSS compliant, facilitates secure payment processing. By using our online store, you are subject to Shopify’s Terms of Service and Privacy Policy . Information that a user submits to our online store will be transmitted to and shared with third parties that may be located in countries outside the country in which the user resides, in order to provide services to the user, including but not limited to transaction processing and fraud prevention.
Purchase Products and Services Relating to the International Student Journey :
You have the ability to purchase products and services relating to the international student journey through our online store, which is hosted by Shopify. When you purchase a product or service through our online store, Shopify will collect certain information from you, including your name, billing address, email address, phone number and payment information in order to assist us in completing your transaction, processing your payment, communicating with you about your purchase and arranging electronic delivery of your test voucher. We do not store credit card information entered through our online store; rather, Shopify, who is PCI DSS compliant, facilitates secure payment processing. By using our online store, you are subject to Shopify’s Terms of Service and Privacy Policy. Information that a user submits to our online store will be transmitted to and shared with third parties that may be located in countries outside the country in which the user resides, in order to provide services to the user, including but not limited to transaction processing and fraud prevention.
Communicate with Us :
When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, products, service offerings, events and promotions.
Provide Information to Third Parties With Whom We Work :
We may obtain personal data about you through your legal representative, or a recruitment partner(s) or counsellor(s) who you are working with and who are using our services to process your application to schools. Occasionally, UniWolc will obtain information about you from third parties, such as mailing list providers and third-party service providers. Third-party providers are responsible for obtaining consent to provide personal data to us.
Payment Processing and Transaction Tracking :
UniWolc uses, with your consent, third party PCI certified payment service providers including but not limited to Western Union, Flywire or Stripe. When you directly make a payment using these payment service providers, you are subject to their privacy policies. They are independent of UniWolc and UniWolc is not responsible for their privacy practices.
Our applications are designed to directly connect our users securely, transparently and cryptographically to the PCI certified payment processor. This helps ensure we maintain the privacy of your financial transactions. The payment processor provides UniWolc with a transaction number and status. This information is often required for visa applications as proof of program payment as well as a demonstration of student commitment to their selected program. UniWolc maintains a list of payment processors and other third party service providers that we may use to process payments to independent service providers and/or third party contractors that we retain in connection with delivery of the Services.
Sign Up for Marketing Email and Other Communications :
We may offer you the ability to sign up to receive UniWolc marketing and promotional communications through the Website, on third party websites (including through social media sites), or educational events and information sessions. In these circumstances, we collect certain personal data (such as first and last name, email address or mobile phone number) which we use to send you email and other communications containing UniWolc updates, tips, and other content that may be of interest to you. You can opt out of receiving promotional email from us by following the “opt-out” or “unsubscribe” instructions provided in your email or text message, or by contacting us as set out below. Please note that you may continue to receive messages from us regarding your application or other transactional and account-related electronic messages from us.
Participate in Our Surveys and Customer Research :
From time to time, we may offer you the opportunity to participate in one of our surveys or other customer research. The information obtained through our surveys and customer research is used in an aggregated, non-personally identifiable format. We use this information to help us understand our customers and to enhance our product and service offerings, promotions, and events.
Sign Up for Contests and Promotions :
When you participate in a contest or promotion, we may collect your name, address, phone number, email address, and other information you provide. We use this information to administer your participation in the contest or promotion. If non-identifiable data is used for research purposes, then the limitation of liability and indemnity clauses if any contained within the Terms and Conditions are waived with respect to any harms suffered or liabilities incurred as a result of any research activities.
Apply for Employment at UniWolc :
In connection with a job application or related inquiry regarding potential employment with UniWolc, you may provide us with certain personal data about yourself (such as that contained in a resume, cover letter, or similar employment and education-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.
Apply To Become an UniWolc Recruitment Partner :
In connection with applying to become a potential recruitment partner with UniWolc, you may provide us with certain personal data such as your first name, last name, address, email address, personal data about your education and employment background and banking data. We use this information for the purpose of processing and responding to your application to become an UniWolc Recruitment Partner and for paying you as needed using third party payment processors.
Apply To Become an UniWolc Counsellor :
In connection with applying to become a potential counsellor with UniWolc, you may provide us with certain personal data such as your first name, last name, address, email address, personal data about your education and employment background and banking data. We use this information for the purpose of processing and responding to your application to become an UniWolc Counsellor and for paying you as needed using third party payment processors.
You are responsible for providing accurate and up-to-date information.
We share your personal data with third parties, including service providers, regulated institutions (e.g., financial institutions), affiliated entities, and business partners as set out in the table below.
In the section below, we also list the reasons why we share information.
| With whom we share your personal data | Reason |
|---|---|
Schools | Schools We share the information in your application with the schools that you are applying to (either directly or through a third party on your behalf, within Canada or abroad). Once UniWolc has provided your information to these schools for your application for admittance, UniWolc does not have any control over the use of such information by these schools and recommends that you contact them directly if you have any questions about the manner in which your personal data is treated. |
Service Providers | Service Providers We may transfer (or otherwise make available) your personal data to third parties who provide services on our behalf. For example, we may use service providers such as cloud providers to send our emails, host the Website and data (including cloud providers) and operate certain of its features. Other service providers may assist us with the provision of the services, help us verify your identity, prevent, detect and protect against fraudulent activity or abuse of our services, conduct internal research and analytical assessments, process your transactions, maintain your account(s) and provide you with customer care services. These service providers include internet service providers, data and cyber security services, banks, financial institutions, payment processors, financial services providers, remote access services, service providers that help us verify your identity and help us comply with our legal and regulatory obligations; and our business, legal, tax, financial and other advisors, on a confidential basis. Your personal data may be maintained and processed by third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal data for their own marketing or other purposes. |
Parties to and those involved in a business transaction with UniWolc | We may transfer any information we have about you as an asset in connection with a proposed or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of UniWolc or as part of a corporate reorganization or other change in corporate control. |
Researchers | With your consent UniWolc uses your data internally for research and development to improve our existing products and services and/or create new features to serve you better. UniWolc also uses non-personal data (“Metadata”) for this same purpose. With your consent, we may share your personal data with third parties involved in research and development to improve our existing products and services and/or create new features to serve you better. Such third parties may include educational institutions, academics, and others in similar fields. |
Lawyers, courts and law enforcement | UniWolc and our Canadian, US and other service providers may provide your personal data in response to a search warrant or other legally valid inquiry or order, or to an organization in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian, US or other law. We may also disclose personal data where necessary for the establishment, exercise, or defence of legal claims, to detect, suppress or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property. Where you have engaged a recruitment partner or counsellor to submit your application to UniWolc, we may be required for legal, regulatory and/or compliance purposes to contact you directly to confirm certain information provided in connection with your application process. |
If you do not want us to use your personal data for us to market to you, and/or to pass on to third parties for marketing purposes, please contact us through the various communication channels available, as listed under the Section titled “Contact Us, Questions, Updating Your Info, Opting Out” below. You will also be able to unsubscribe from any marketing emails sent to you by UniWolc using a link provided in such emails. We do not sell your personal data.
All information you provide to us is stored in the servers of our cloud service providers. We take reasonable steps to ensure our service providers adhere to the security standards we apply to your information. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
UniWolc takes the safeguarding of your information very seriously. We have implemented reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal data in our custody and control, including limiting access to our database to legitimate users and employing device encryption and version tracking.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
UniWolc promptly evaluates and responds to incidents that create suspicion of or indicate unauthorized access to or handling of personal data. If we become aware and determine that an incident involving personal data qualifies as a security breach leading to the unauthorized access, use, modification, or disclosure of personal data in our custody and control, we will notify you of such breach without undue delay. We will provide timely information relating to the breach as it becomes known or reasonably available to us and to the extent permitted by law.
You have certain rights relating to your personal data, subject to local data protection laws. Appendix 1 describes some of these rights in detail and explains how you can exercise them. Depending on the applicable laws, these rights may include the right to:
You may access, update and correct inaccuracies in your personal data in our custody or control at any time, subject to limited exceptions prescribed by law. Simply log into your account, go to your account profile, and make the necessary changes.
You can also request access, corrections or updates other personal data in our records by contacting us as set out below. We may request certain personal data for the purposes of verifying the identity of the individual seeking access to their personal data records.
You may request your data be withdrawn (forgotten); this type of request can be performed assuming UniWolc is in a legal position to fulfill such a request. You must not have an active study application where financial or billing records are or may be in process should an application to a third-party service be engaged. Should UniWolc be able to comply with your request, only the personal data you provided will be forgotten. Non-personal data (“Metadata”) will be maintained regardless.
Should you wish to lodge a concern or complaint to UniWolc, please contact us as set out below. We will respond to your concerns in a reasonable time, typically within 10 business days.
Please note that these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it means that we are not able to meet our contractual obligations and provide our Services to you. We will keep you informed as to the actions that we can take when you make your request.
We are not responsible for the privacy practices of our third-party service providers and recommend that you review their privacy policies carefully. We may communicate with our third-party service providers, to the extent permitted by law, when you make a request based on your personal data rights that involves the data collected by our third-party service providers. We will keep you informed on the status of your request in such cases.
We and our third-party service providers use cookies and other tracking mechanisms (including tracking technologies designed for mobile applications) to track information about your use of our Website and Services. We may combine this information with other personal data we collect from you (and our third-party service providers may do so on our behalf).
Cookies :
We and our third-party service providers use cookies and other tracking mechanisms (including tracking technologies designed for mobile applications) to track information about your use of our Website and Services. We may combine this information with other personal data we collect from you (and our third-party service providers may do so on our behalf).
Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won’t have access to many features that make your guest experience more efficient and some of our services will not function properly. Please see the last section of this Policy for more information about how to manage or disable browser cookies.
We use several categories of cookies and each performs different functions. You can learn more about cookies and their functions generally by visiting an information website like allaboutcookies.org .
There are four types of cookies :
| Title | Description |
|---|---|
Strictly necessary cookies. | These are cookies that are required for the operation of our Website. They include, for example, cookies that enable users to log into secure areas of our Website. |
Analytical/performance cookies. | Analytical/performance cookies. These types of cookies allow us to recognize, count the number of visitors, and see how visitors move around our Website when they are using it. This assists us to improve the way in which our Website works, for example, by ensuring that you can find what you are looking for easily. |
Functionality cookies. | Functionality cookies. These cookies are used to recognize you when you return to our Website. They enable the personalization of content, recognition of users, and also remember your user preferences (for example, your choice of language or region). |
Targeting cookies. | These cookies record your visit to our Website, the individual pages visited, and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookie may also be used to track your movements across different websites and to create profiles of your general online behavior. Information collected by tracking cookies is commonly used to target online advertising. |
General online behavior. Information collected by tracking cookies is commonly used to target online advertising. |
The four types of cookies above will be either session cookies or persistent cookies.
HTML5 Storage.
We may also store your user information and Website preferences locally within your web browser via HTML5.
Clear GIFs, pixel tags and other technologies.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website or Services to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website and Services usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Changing or Disabling your Cookie Settings.
Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Website who disable their web browsers’ ability to accept cookies will be able to browse the Website; however, most site features will not function if you disable cookies and you will not be able to login to use our services. You can withdraw consent to the placement of cookies at any time by accessing the Privacy Preference Centre on our Website under “Cookies Settings”. However, please note that in order to delete all cookies across all your devices you will need to separately adjust your cookie settings for each device.
There are a number of ways for you to manage cookies and other tracking technologies. Through your browser settings, you can accept or decline cookies or set your browser to prompt you before accepting a cookie from the websites you visit. You should be aware that you may not be able to use all our interactive features if you set your browser to disable cookies entirely.
If you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your preferences.
You can delete or disable any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. Click on any of the browser links below for instructions.
If you are not using any of the above-listed browsers, then you should select “cookies” in the “Help” function for information on where to find your cookie folder.
You should also be aware that disabling cookies does not disable other types of analytics products which we may use to collect generic information about how you and other visitors use our website.
Click the button below to remove cookies for Hubspot.
Remove Cookies| TYPE AND PURPOSE | VENDOR | OPT-OUT |
|---|---|---|
Strictly Necessary Cookies : UniWolc : These session cookies are used to provide the basic functionality of the site, including login, page and content authorization. OneTrust :Used for cookie compliance purposes to maintain the cookie preference settings of visitors. | UNIWOLC : UniWolc Privacy Policy UniWolc Terms and Conditions OneTrust : OneTrust Privacy Policy OneTrust Terms and Conditions | OPT-OUT NO: The site will not function without these cookies. They cannot be OPT-OUT. |
| Analytics : Used to identify and count the number of site visitors and analyze their movements around the Site (including number of page views, number of visitors, and time spent on each page). This helps us to improve the way our sites work, for example by making sure you can easily find what you need, and monitor the performance of our application in order to improve it. | Google Analytics : Information on their expiration is available in their policy. Mixpanel : | OPT-OUT YES: Adjustments to your browser settings as explained in section above under the “DISABLING/ENABLING COOKIES VIA YOUR BROWSER” section. Providers often offer direct opt- out tools. Google Analytics Opt-Out Add-On’s for your browser |
Functionality / Cookie Management : Used to control the Cookie OPT-OUT functionality on the site | OPT-OUT NO : This functionality is required to manage other cookies on the system. Without it there can not be an OPT-OUT option on the site. | |
Functionality: HelloBar : Used to maintain the users session – Show promotion and information related to new features and website issues to relevant visitors as a website pop-up. HubSpot : Used to maintain the user’s session – Targeted Marketing Automation and enabling user support. Elementor Plug In : Theme tool used by the UniWolc’s marketing team to build out the marketing content on the website. Salesforce : Used to maintain the user’s session – Targeted Marketing Automation and enabling user support. Sendbird : Used to understand the user's preferences, improve their experience, and analyze usage. Shopify : Used to maintain the user’s session on our online shop - Improve website usage and store information about the user’s activity (e.g., login and checkout). Zendesk : Used to understand the user's preferences, improve their experience, and analyze usage. Advertising/Targeting : These cookies are specifically designed to gather information from the browser on your device to display advertisements to you based on relevant topics that interest you. | Mixpanel : Mixpanel Privacy Policy Mixpanel Terms of service Facebook : Facebook Privacy Policy Facebook Terms of service | OPT-OUT: YES Adjustments to your browser settings as explained in section above under the “DISABLING/ENABLING COOKIES VIA YOUR BROWSER” section. Providers often offer direct opt- out tools. |
Training and Development: WalkMe : Used to develop training content for Institutional, Recruiter Partners and Counsellors. Vidyard : Video training content on the system will be provided. | OPT-OUT: YES Adjustments to your browser settings as explained in section above under the “DISABLING/ENABLING COOKIES VIA YOUR BROWSER” section. Providers often offer direct opt- out tools. |
Do Not Track. Currently, our systems do not honor browser “do-not-track” requests. You may, however, disable certain tracking as discussed above (e.g., by disabling Cookies); you also may opt-out of Third Party Analytics or targeted advertising by following the instructions in the Third Party Ad Networks section below.
Social Media :
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins, and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture) to deliver the content or as part of the operation of the website, plug-in or application.
When you provide information from your social media account, we may use this information to personalize your experience on the Website and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
Links to Other Websites :
Our Website may contain links to other websites that UniWolc does not own or operate, including the websites of third-party partners. Also, links to our Website may be featured on third party websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your consent. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.
UniWolc uses the web analytics services from Google Analytics, Hubspot, Walkme, Hellobar, OneTrust, Mixpanel and Freshpaint to collect standard internet log information. Tools such as these may use cookies to help us analyze how visitors use the Website. For example, with Google Analytics, the information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by a Google server. Google uses this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators, and providing Website operators with other services relating to Website activity and internet usage. You can prevent the storage of data relating to your use of the Website and created via the cookie (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
You can also obtain additional information on Google Analytics’ collection and processing of data and data privacy and security at the following links: https://policies.google.com/technologies/partner-sites and https://support.google.com/analytics/topic/2919631.
UniWolc also uses Google OCR, “Optical Character Recognition” service to convert your uploaded images into text for data import into your selected UniWolc’s applications for the sole purpose of eliminating processing errors in your selected program application while decreasing processing times.
We use third parties, such as network advertisers and other marketing agents, to display advertisements on our Website, to assist us in displaying advertisements on third party websites, and to evaluate the success of our advertising campaigns. Network advertisers are third parties that display advertisements based on your visits to our Website and unrelated third-party websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.
We may provide these third-party advertisers with information about your use of our Website and our Services, as well as aggregate or non-personally identifiable information about visitors to our Website and users of our Service.
Opting-out of Interest-Based Advertising :: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.
Custom Audience : We may also use services provided by third-party platforms (such as social networking and other websites) to serve targeted advertisements on such platforms to you or others, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. To opt out of the use of your information for such purposes, please contact us at [email protected]
UniWolc will only retain your personal data while it is needed to fulfill the intended purpose for which it was collected or as otherwise permitted or required by law or contract (which may extend beyond the termination of our relationship with you).
Typically, personal data is maintained during the time you are engaged in the institutional program you applied to, or for up to a year following our last contact with you. We may retain certain data as necessary for :
All retained personal data is treated in accordance with this Policy.
If you request that your personal data be removed from our databases and/or systems, it may not be possible to completely delete all your personal data due to technological and legal constraints. However, we will take such steps as are reasonable to securely destroy the information or to ensure that the information is de identified and/or anonymized as necessary.
Should you request additional services from UniWolc which are subject to this Policy, you will be authorizing the extension of the data collection and/or processing purpose as a result.
If you are an UniWolc Services customer and would like to update your personal data, please log into your “My Account” in order to update certain information or contact us through the contact information below. If you are not an UniWolc Services customer, but have provided us with personal data or if your personal data was provided to us by third parties, and you would like to update your personal data, you may contact us through the phone number or email address listed below. From time to time, we may email you or send you with special offers; you may opt-out of those offers by using a link provided in the email, or by contacting us as noted below.
You may contact our Data Privacy Officer by email at [email protected] or by mail at the following address :
UniWolc Inc.
India Address
Canada Address
Toll-Free Phone : 0000000000
The information below is required pursuant to EEA law regarding privacy and data protection. The terms below apply to our EEA and UK customers and Website visitors, in addition to the terms in the rest of the Policy.
For the purposes of the General Data Protection Regulation (“GDPR”), the data controller is UniWolc of 101 Frederick Street, Suite 600, Kitchener, ON N2H 6R3, Canada. If you have any questions about this Policy, please contact our Data Protection Officer (DPO) at [email protected] .
If you are unhappy about how we are processing your data or how we have responded to a request or complaint, you have the right to make a complaint to your local supervisory authority.
The table headed “How and Why We Share Your Information” in the main part of the Policy under the heading “WHEN DO WE SHARE YOUR INFORMATION” lists who we may share your information with, which include transfers for reasons of legal compliance and necessity in order to provide you with our Services.
You should be aware that when sharing your information, it may be transferred to, and stored at, a destination outside the EEA or the UK, as applicable.
Please note that where data is transferred outside of the EEA, non-EEA countries may not offer the same level of protection for personal data as is available in the EEA. UniWolc will take various measures to ensure that your data is treated securely, which may include, but not be limited to :
Please contact us at [email protected].if you require more detailed information about international transfers of your personal data, and the particular safeguards used.
We process your personal data based on the following legal bases, as recognised by and in compliance with the applicable data protection laws :
Sometimes we process data about you which the law considers to fall within special categories (see section “What data do we process about you?” for more details), in which case, we use one of the following grounds :
If you would like more information about the legal grounds used to process your information, or about the legitimate interests referred to above, please contact us.
In cases where we have asked for, and you have given, your consent to our processing of your personal data, you have the right to withdraw such consent at any time. You can do this by contacting our DPO at [email protected].
In most cases, providing your personal data to us is optional, however, if you do not provide it, you will not be able to use our Services. For example, we need details such as your name, address and bank account details so that we can make payments to you and receive payments from you. In other cases, you have a choice over whether we collect your personal data, for example, you can turn off cookies on your browser and we will not place any cookies on your device or computer (although in this case you may not be able to use all parts of our Website).
We use automated decision making as part of the UniWolc Services. We use these tools as a measure of fraud prevention and for purposes of security and risk assessment relating to the performance of the UniWolc Services :
UniWolc will only retain your personal data while it is needed to fulfill the intended purpose for which it was collected or as otherwise permitted or required by law or contract (which may extend beyond the termination of our relationship with you).
Typically, personal data is maintained during the time you are engaged in the institutional program you applied to, or for up to a year following our last contact with you. We may retain certain data as necessary for :
All retained personal data is treated in accordance with this Policy.
If you request that your personal data be removed from our databases and/or systems, it may not be possible to completely delete all your personal data due to technological and legal constraints. However, we will take such steps as are reasonable to securely destroy the information or to ensure that the information is de identified and/or anonymized as necessary.
Should you request additional services from UniWolc which are subject to this Policy, you will be authorizing the extension of the data collection and/or processing purpose as a result.
The entity, student or institutional partner which has uploaded the document(s) for verification may request premature deletion of uploaded files. This is most likely to occur in the case where a content correction or update is required.
You have several rights in relation to your personal data which are described in more detail below. You can exercise your rights at any time by contacting us at [email protected].
Accessing your data
You can ask us to :
You do not have to pay a fee for a copy of your personal data unless your request is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in the circumstances. We will let you know of any charges before completing your request.
Correcting your personal data
You can ask us to correct any personal data which is inaccurate or incomplete (in most cases you will be able to make these changes yourself by logging into your account). This is free of charge.
If we have shared the personal data with anyone else, we will tell them about the correction wherever possible.
If we cannot action a request to correct your personal data, we will let you know and explain why this is.
Erasing your personal data
This right is sometimes referred to as “the right to be forgotten”. This is not an absolute right but you have the right to have your data erased, free of charge, in certain circumstances.
You can ask for your personal data to be erased where :
There are some exceptions to this right. If one of these applies, we do not have to delete the personal data.
If we have shared your personal data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve disproportionate effort.
Please note, in connection with such requests, that personal data may be either deleted or retained in an aggregated manner without being linked to any identifiers or personal data, depending on technical commercial capability.
Restricting the processing of your personal data
You can ask us to restrict the processing of your personal data in some circumstances, free of charge. This is not an absolute right. If processing is restricted we can store the personal data and retain enough information to make sure the restriction is respected unless you consent or the processing is necessary in relation to a legal claim or to protect the rights of another person or for reasons of important public interest, but we cannot further process your personal data.
You can restrict the processing of your personal data in the following cases :
You have a right to object to the processing of your personal data at any time. This request will be free of charge. It is not an absolute right, but you can object to our processing of your personal data where it is :
We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests and rights, or unless we are processing the personal data for the establishment, exercise or defence of legal claims.
You can require us to stop using your personal data for direct marketing purposes. We will stop as soon as we receive your request, however we may not be able to implement this for any direct marketing campaigns which are already in progress. There are no exemptions or reasons for us to refuse.
Data Portability
This allows you to obtain and reuse your personal data for your own purposes across different services. It applies where the following conditions are met :
We will provide your personal data free of charge in a structured, commonly used and machine-readable form.
Automated decision making and profiling
You have the right not to be subject to a decision which is based solely on automated processing and which produces a legal (or similarly significant) effect on you.
We will tell you about any automated decision making that affects you. You have the right to :
These rights are not absolute. We may not be able to comply with this request if the processing of personal data is :
Dealing with requests to exercise your rights
We will respond to your request without undue delay at the latest within one (1) month of receiving your request unless it is particularly complicated or you have made several requests, in which case we may extend this by two (2) months. We will let you know if we are going to take longer than one (1) month in dealing with your request. If we have a lot of information about you we might ask you if you can tell us what exactly you want to receive. This will help us action your request more quickly.
For the purpose of complying with your requests to exercise the rights listed above, we shall perform the necessary internal processes to identify you.
The information below is required pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”). The terms below apply to residents in the State of California in addition to the terms in the rest of the Policy.
CCPA REQUESTSUnder the CCPA residents in the State of California are provided with specific rights regarding the collection and storage of their personal data.
You or your authorized agent may apply to us with requests as detailed below by contacting us by phone : 1-844-972-7759 or through the online form on our Website at https://UniWolc.custhelp.com/app/ask/l_id/1. We do not discriminate against any individual based on the exercise of his/her privacy rights.
CCPA INFORMATION REQUEST RIGHTSYou have the right to request that we provide to you the following information about our collection and use of your personal data over the preceding twelve (12) months. Once your verifiable consumer request has been confirmed through our review of the information you provide in your request, we will disclose to you :
You have the right to request that we delete any of the personal data collected from you and retained, subject to certain exceptions and your verification. Your request to delete the personal data collected may be denied if it is necessary for us to retain your information under one or more exceptions listed in the CCPA.
We do not sell personal data collected about you to third parties. We may share your information with our service providers or as instructed by you from time to time for the purpose of providing you the Services and as detailed above under the section titled “WHEN DO WE SHARE YOUR INFORMATION”.
You may contact our Data Privacy Officer by email at [email protected] or by mail at the following address:
UniWolc Inc.
India Address
Canada Address
Toll-Free Phone: 0000000000
